Frequently Asked Questions

1. How does the government grant (ADP) work and when am I eligible again?

Every Ontario Resident is eligible for Assistive Devices Program (ADP) grant. This grant is offered by the government of Ontario every 5 years. So, if you purchase a hearing aid and use ADP grant, the next time you may access the grant towards the purchase of hearing aids would be five years later. Generally, the amount covered is 75% of the cost of each hearing aid up to a maximum amount of $500 per aid. Our clinic  completes and submits the required ADP form on your behalf and deducts the grant amount immediately from the purchase price.

2. What is the best way to keep my ears clean of ear wax?

The best way to keep your ears clean is to wipe your outer ear with a towel after bathing or showering. Never use Q-tips to clean your ears since this can cause serious infection in your ear canal, push the wax in farther or even rupture your ear drum. If you suspect you have wax in your ear the safest way to remove it is to ask your family physician or an ear, nose and throat (ENT) specialist.

3. What can I do about my Tinnitus?

Unfortunately, tinnitus is fairly common condition and effects individuals of any age. Tinnitus is the perception of sounds when there is no external sound present, often described as a ringing, buzzing, humming, clicking or  pulsing sound. It can be very frustrating and bothersome for those who suffer from it. The best solution is to seek out help from an audiologists who can create strategies you can use to manage and reduce your symptoms. In some cases, a hearing aid can help manage tinnitus.